Privacy Policy

1. Introduction

This Privacy Policy describes how SOGAM MEDICAL LLC ("we," "us," "our") handles personal information. We are a Florida Limited Liability Company (Document No. L23000369609, EIN 93-2871943) with principal address at 7901 4th St N Ste 300, St. Petersburg, FL 33702. Filed August 7, 2023, managed by Aaron-Nickolaos Zervos, we provide healthcare and medical services.

By using our website, contact forms, patient portals, or related services ("Services"), you agree to this Policy. If you do not agree, discontinue use.

2. Information We Collect

2.1 Information you provide

Name, organization, title, email, phone, billing details (processed by payment partners where applicable), medical inquiries, communications, and account credentials for tools we operate.

2.2 Automatically collected

Device and browser data, server logs, IP address, approximate location derived from IP, diagnostic information, and usage analytics where enabled.

2.3 Cookies

We use cookies and similar technologies for essential site functions, analytics, and where permitted, marketing. See Section 13.

2.4 Third-party sources

We may receive data from referral partners, social platforms (if you interact with us there), fraud-prevention vendors, and public registers.

3. How We Use Information

• Provide, operate, and improve our Services and care delivery.
• Process payments and maintain required records.
• Communicate regarding care, billing, and (with required consent) marketing.
• Comply with applicable law, enforce our Terms, and protect patient and company rights.
• Generate de-identified or aggregated analytics.

To opt out of marketing communications, use unsubscribe links or email [email protected].

4. Legal Basis for Processing (EEA/UK)

Where GDPR applies, we rely on: performance of a contract, legitimate interests (secure operations and analytics balanced against your rights), consent where required, and legal obligation.

5. Sharing & Disclosure

We do not sell your personal information as defined under CCPA/CPRA. We share data only with: service providers under contract (hosting, payments, analytics), professional advisers, acquirers in a merger or acquisition (with appropriate notice), or when required by law or to protect rights and safety. We may share de-identified aggregate data freely.

6. Third-Party Services

We may use analytics tools (e.g. Google Analytics), payment processors, cloud hosting, and collaboration platforms. Their processing is governed by their own policies and our agreements with them. We are not responsible for third-party sites you visit independently.

7. Data Security

We implement administrative, technical, and organizational safeguards appropriate to the risk (e.g. TLS encryption in transit, access controls, monitoring). No transmission or storage method is 100% secure. Please notify us at [email protected] if you suspect unauthorized access to your information.

8. Data Retention

We retain information as long as required to provide Services, meet legal obligations, resolve disputes, and support legitimate business operations. Medical and billing records are retained consistent with Florida and federal healthcare law requirements. We delete or anonymize data when it is no longer needed, subject to applicable legal holds.

9. Your Rights Under the CCPA (California Residents)

California residents may request access, deletion, and correction of personal information, and may opt out of sale or sharing (we do not sell personal information and do not share for cross-context behavioral advertising as defined under CPRA). We will not discriminate against you for exercising these rights. Submit requests to [email protected] (subject: "CCPA Request"). We will verify your identity as required by law.

10. Your Rights Under the GDPR

If you are in the EEA, UK, or Switzerland, you may have rights of access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent. Contact [email protected] (subject: "GDPR Request"). You may also lodge a complaint with your local supervisory authority.

11. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have done so in error, contact us and we will promptly delete such information.

12. International Data Transfers

SOGAM MEDICAL LLC operates in the United States. If you access our Services from outside the U.S., your information may be processed in the U.S. and other countries where we or our vendors operate. Where GDPR applies, we use appropriate safeguards such as Standard Contractual Clauses as needed.

13. Cookie Policy

Essential cookies enable core site functionality and cannot be disabled without affecting usability. Analytics and preference cookies help us understand how visitors use our site. You can control or block cookies through your browser settings; note that some features may not work correctly if cookies are disabled. Third-party cookies placed by our analytics or advertising tools are governed by those third parties' policies.

14. Do Not Track

There is currently no uniform industry standard for responding to Do Not Track (DNT) browser signals. We do not respond to all DNT signals but provide the privacy choices described in this Policy and in applicable consent tools where required by law.

15. Changes to This Policy

We may update this Privacy Policy periodically and will revise the "Last updated" date at the top of this page. Material changes may be communicated via email or a prominent notice on our website. Continued use of Services after changes constitutes acceptance of the updated Policy.

16. Contact